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The strength of The UPS Store network comes, in part, from the talented and dedicated associates at each retail location. The UPS Store franchises endeavor to be the best in every aspect of business by championing a culture of trust, teamwork, accountability, high expectations and open communication.
With over 3,800 The UPS Store retail outlets across the United States, our independently owned and operated locations are regularly looking to hire employees. To search for locations in your area, go to Locations. Below is a list of typical job descriptions for our retail locations.
The UPS Store associates are employees or independent contractors of the independently owned and operated The UPS Store franchisees and are not employees or independent contractors of Mail Boxes Etc. Inc., or UPS.
Responsibilities include managing the day-to-day operations of a retail location, opening and closing the center, managing the productivity and world-class customer service delivery of the team, monitoring cost control and expenses, providing weekly/monthly reports to the franchise owner. Requires outgoing personality, exceptional customer service skills and the ability to manage a team for peak performance in a retail-service environment. Other skills required are strong organizational skills, effective verbal and written communication skills, some accounting knowledge, good computer skills with knowledge of Internet applications, Microsoft Word and Excel; Quickbooks knowledge is a plus. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.
Primary responsibility is to deliver world-class customer service to customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well with others. Computer application knowledge, including Microsoft Office (Word and Excel), is recommended and may be required. Knowledge of Internet applications is preferred. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.
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History
Center Careers