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Our leadership team maximizes the union of two best-in-class brands by pooling MBE's expertise in
franchising with UPS's expertise in shipping and synchronized commerce. Through shared vision and
strategy, MBE and UPS leadership continue to excel in meeting the needs of our franchisees and
their customers around the world.
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President
Stuart Mathis joined Mail Boxes Etc., Inc. (MBE) in January 2001 as executive vice president of operations and became president in August 2002. Prior to joining MBE, he served as executive vice president of franchise operations for Domino’s Pizza Inc. In all, Mathis has more than 28 years of experience in franchising, operations and administration. He holds a bachelor’s degree in business administration from the University of Georgia and a master’s degree in business administration from Georgia State University. Mathis currently serves on the board of the International Franchise Association.
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Senior Vice President of Franchise Services
Don Higginson joined Mail Boxes Etc., Inc. (MBE) in 1982 and has held several positions within the company, including corporate counsel, senior franchise counsel and executive director of franchise relations. He was promoted to vice president of franchise services in November 1997 and to senior vice president in June 1999. Higginson was elected to the Poway (San Diego County) City Council in 1986, and was elected mayor in 1992. He currently serves on the Poway City Council. Higginson holds a bachelor’s degree in political science from Brigham Young University and earned a juris doctorate degree from Thomas Jefferson Law School in San Diego. Higginson also serves on the franchise relations committee of the International Franchise Association (IFA).
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Senior Vice President of Finance, Controller
Mahasty Seradj joined Mail Boxes Etc., Inc. (MBE) in 1983 and has held several positions within the company, including accounting manager, executive director, controller, and vice president of finance, controller. She was promoted to senior vice president of finance, controller in May 1999. As an MBE veteran, Seradj has played a key role in the company’s growth. In addition to holding bachelor’s and master’s degree in economics from the National University of Iran, she has a master’s degree in accounting and taxation from California State University, Los Angeles. She also completed graduate work at the University of Geneva, Switzerland.
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Vice President and General Counsel
Debra Abate has served as vice president and general counsel for Mail Boxes Etc., Inc. (MBE) since 2000, having joined MBE in August 1998 as assistant general counsel and senior director of arbitration and litigation. Abate has 20 years of legal experience, primarily in corporate law, leasing, litigation and conflict dispute resolution. She served nearly four years as corporate counsel for the San Diego-based Hahn Company and was with the law firm of Higgs, Fletcher & Mack in San Diego for more than six years. She holds a bachelor’s degree from the University of Redlands and both an MBA degree and a juris doctorate degree from National University in San Diego.
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Vice President of Worldwide Sales and Marketing
Tom Crockett joined Mail Boxes Etc., Inc. (MBE) in August 2004 as vice president of marketing, overseeing marketing, advertising, public relations, communications, product management and product development for The UPS Store and Mail Boxes Etc. brands. In February 2007, he also assumed the role of vice president for worldwide sales responsible for both domestic and international development. Prior to joining MBE, Crockett spent 15 years with the McDonald’s Corporation where he served as senior director of strategic planning and innovation for the company’s Eastern U.S. division. Prior to that assignment, he spent significant time directing the advertising co-op efforts for the Eastern division and various regions throughout the U.S. Crockett holds a bachelor’s degree in communications with an emphasis in advertising from Brigham Young University.
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Vice President Technology and Vice President/General Manager, iShip, Inc.
Tim Davis joined Mail Boxes Etc., Inc. (MBE) in March 2002 as vice president of technology. In March 2004 he was reassigned and promoted to vice president/general manager of iShip, Inc. (a UPS subsidiary). In January 2005, in addition to his iShip responsibilities, he reassumed his position as vice president of technology for MBE. Prior to joining MBE, Davis held a wide variety of leadership positions for ConnectShip, Inc. (formerly TanData Corporation), from Web site development to vice president of operations and sales. He served as part of an executive management team during and after the UPS purchase of ConnectShip, Inc. Davis is a former Marine Corps captain and holds a bachelor’s degree in political science from the Citadel as well as a master’s degree in business administration from the University of Tulsa.
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Vice President of Human Resources, Training and Development
A 24-year UPS veteran, Kevin Foley joined Mail Boxes Etc., Inc. (MBE) in February 2005 as vice president of human resources, training and development. Foley began his UPS career in 1982 as a package car driver in New York and was quickly promoted to full-time supervisor in 1984. In 1988 he was promoted to business manager and then made the transition to workforce planning manager in human resources in 1989. During his career, Foley worked as a district safety manager, employee relations manager, training and CHSP (Comprehensive Health and Safety Process) manager. Most recently, Foley served as a major accounts manager in business development before being promoted in 2003 to human resources manager for Utah, Idaho and Nevada. Foley graduated from State University College at Buffalo with a bachelor’s of science degree in secondary education.
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Vice President of Industrial Engineering
A 23-year UPS veteran, Efrain Inzunza joined Mail Boxes Etc., Inc. (MBE) in May 2003 as vice president of industrial engineering. Inzunza started with UPS as a part-time package-car loader and transitioned to the industrial engineering department where he served in package, hub and air operations. He later moved to UPS’s Central New Jersey District as industrial engineering manager and most recently served as a project manager with UPS Retail Services in Atlanta. He holds a bachelor’s degree in business with a concentration in accounting from California State University at Fullerton.
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Vice President of Domestic Sales
An 18-year UPS veteran, Kevin Pignone joined Mail Boxes Etc., Inc. (MBE) in September 2003 as director of special venue development, before transitioning to director of corporate retail solutions in 2005. Pignone relocated from Chicago to San Diego in September 2007 to assume the role of vice president of domestic sales. In his current position, Pignone manages domestic franchise sales, real estate development, and design and construction. He holds a bachelor’s degree in psychology from Fordham University in Bronx, New York.
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Vice President of Worldwide Operations
A 22-year UPS veteran, Phil Thomison joined Mail Boxes Etc., Inc. (MBE) in May 2003 as vice president of domestic franchise sales. In September 2004, Thomison was named vice president of worldwide development and international operations for The UPS Store and Mail Boxes Etc. brands. In February 2007, he was named vice president of worldwide operations assuming responsibilities for both domestic and international operations as well as the industrial engineering department. Thomison started with UPS as a package-car loader and transitioned to the business development department where he served as director of sales in Los Angeles, California. He holds a bachelor’s degree in marketing from the University of Oklahoma.
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Vice President of Product Development and Management
Christa Martin joined Mail Boxes Etc., Inc. (MBE) in April 2008 as vice president of product development and management. Martin brings over 20 years of sales, marketing, operations and product development experience. Prior to joining MBE, Martin worked for Rhino Linings Corporation as director of global marketing. Previous experience includes positions at 3M and BFGoodrich. Additionally, Martin is currently on the faculty at the University of Phoenix teaching marketing, sales and technology management. She holds a bachelor’s degree in chemistry from Virginia Polytechnic Institute and State University and an MBA from the University of Phoenix. She has completed additional graduate work at the University of Houston and the University of Minnesota as well as executive education at Harvard University.
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Our domestic network is divided into six regions. Each region is headed up by a region coordinator.
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Region Coordinator – East Central Region
A 32-year UPS veteran, Sean Blickle joined Mail Boxes Etc., Inc. (MBE) in February 2003 as region coordinator for the East Central Region. Blickle started with UPS as a part-time package handler. He was promoted to full-time management in 1979 and has completed a variety of assignments in operations, industrial engineering and technology. Most recently, Blickle served as UPS’s Atlantic District industrial engineering manager. He holds a bachelor’s degree in business administration from George Mason University.
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Region Coordinator – Northeast Region
A 29-year UPS veteran, Steve Dandrea joined Mail Boxes Etc., Inc. (MBE) in June 2005 as region coordinator for the Northeast Region. Dandrea started with UPS as a package-car driver before transitioning to marketing and sales. Most recently, he served as UPS’s director of global accounts, located in New York, New York. Dandrea holds a bachelor’s degree in marketing from South Western University in Kenner, Louisiana.
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Region Coordinator – West Region
A 27-year UPS veteran, Duane Furukawa, joined Mail Boxes Etc., Inc. (MBE) in May 2004 as Northwest Region coordinator, before transitioning to the West Region. Furukawa started with UPS as a part-time package-car unloader and was promoted to the industrial engineering and operations departments where he served in package, hub and air operations. He later moved to UPS’s Great Basin District as industrial engineering manager and to Oregon as industrial engineering manager. Furukawa holds a bachelor’s degree in business from St. Mary’s College of California.
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Southeast Region and MBE Security Manager
A 32-year UPS veteran, Steve Hernandez joined Mail Boxes Etc., Inc. (MBE) in April 2007 as Southeast Region coordinator and MBE security manager. Hernandez started with UPS as a part-time unloader and supervisor. In 1979, he was promoted to full-time supervisor and later served in operations, loss prevention and delivery information. Most recently, Hernandez served as retail service security manager for UPS. He holds a bachelor’s degree in criminal justice from Loyola University in Chicago.
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Region Coordinator – Central Region
A 30-year UPS veteran, Bill Martin joined Mail Boxes Etc., Inc. (MBE) in March 2004 as region coordinator for the West Region, before transitioning to the Central Region. Martin started with UPS in 1977 as a part-time unloader and transitioned to several assignments in operations, industrial engineering and technology. Prior to coming to MBE, he served as the technology manager for UPS’s Northwest Region for six years. He had also spent six years developing and implementing the technology and communication infrastructure at the CACH hub in Chicago. Martin holds a bachelor’s degree in business with a concentration in human resource management from Loyola University in Chicago.
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Region Coordinator – Southwest Region
A 32-year UPS veteran, Ken Myers joined Mail Boxes Etc., Inc. (MBE) in April 2004 as Southwest Region coordinator. Myers started with UPS as a part-time package handler before becoming a package-car driver. He was promoted into management and spent time in package, hub and feeder operations. He then transitioned to the industrial engineering department where he served in package, hub and air operations. Myers later moved to UPS’s East Long Island and Kansas Districts as industrial engineering manager. He holds a bachelor’s degree in industrial engineering from University of Texas Arlington.
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History
Leadership
Stuart Mathis