14 January 2025
The UPS Store® Network Recognized in Top 10 for Ninth Consecutive Year on Entrepreneur's Annual Franchise 500® Ranking
SAN DIEGO – The UPS Store, Inc., the nation’s largest franchisor of retail shipping, postal, print and business service centers, earned a No. 6 ranking on Entrepreneur Magazine’s annual Franchise 500® list of the strongest franchise brands in the U.S. and Canada. The accolade marks the brand’s ninth consecutive year coming in the top 10 and 35th consecutive year as the top brand in the Postal & Business Centers category.
Entrepreneur’s annual list is based on a variety of factors that collectively determine the strength of the franchise, including size and growth in the previous year, brand strength, financial stability, support provided to franchise owners and franchise costs and fees.
“On the heels of achieving No. 1 on the Forbes Best Customer Service 2025 list, being recognized as one of the top franchise brands by Entrepreneur energizes us for the year ahead,” said Sarah Casalan, president, The UPS Store, Inc. “This recognition reflects on the entrepreneurial spirit of our franchise owners, whose customer-centric approach enhance the impact of our products and services in the communities we serve.”
In 2024, The UPS Store® network expanded to more than 5,300 store locations across the U.S., including many nontraditional locations in hotels, military bases, grocery stores and more. In fact, 84% of the U.S. population lives within 10 miles of a The UPS Store location. A strong growth driver of 2024 included attracting new franchise owners from diverse backgrounds. The UPS Store Diversity Ownership Program and involvement in the International Franchise Association’s “VetFran” program both offer a discount on the franchise fee to first-time buyers who are members of an underserved group, veterans, first-responders or first-generation business owners.
“We are honored to achieve the No. 6 six spot on the Franchise 500®,” said Steve Chambers, vice president of retail and business development, The UPS Store, Inc. “By encouraging greater opportunity for aspiring entrepreneurs and recruiting diverse talent, we can better serve an evolving customer base.”
The UPS Store network has continued to strengthen its commitment to the future of small business. Since August 2022, The UPS Store has teamed with Junior Achievement USA® for the Start Small, Grow Big program, collecting more than $6 million in customer donations to support educational programs for school-aged children focused on financial literacy, work and career readiness, and entrepreneurship.
Visit www.entrepreneur.com/franchise500 for a full list of 2025 Franchise 500® winners.
About The UPS Store
With more than 5,300 locations across the U.S., The UPS Store network comprises the nation's largest franchise system of retail shipping, postal, print, and business service centers. The UPS Store centers are independently owned and operated by licensed franchisees of The UPS Store, Inc., an indirect subsidiary of United Parcel Service, Inc., a Delaware corporation (although one or more may be company-owned). Services, prices, and hours of operation are subject to change and may vary by location. For additional information about The UPS Store, visit theupsstore.com. Follow The UPS Store on social media at @TheUPSStore, facebook.com/theupsstore, and instagram.com/theupsstore.
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