Main Content

Pack & Ship

Whatever the item, we offer a variety of packing and shipping options to ensure it arrives intact.

Packing and Shipping Services

Find a Store

The UPS Store® is your go-to resource for all of your packing and shipping needs. If you need something sent, shipped or delivered, our team of certified packing experts can help.

Returns

The UPS Store makes returning items fast and easy. Drop off fully packaged items with a prepaid label or have The UPS Store certified packing experts take care of all your packing and shipping needs. Return your items at a store near you today.

Filing a Claim

Sorry to hear you have experienced a problem with your package shipped from a The UPS Store® location. Please click the button below to access The UPS Store® Customer Claims Portal to begin the claims process.

File a Claim

To streamline the process:

  • Have your tracking number available.
  • Gather your receipt or other proof of value for the lost or damaged item(s).
  • Retain any damaged item(s) and all packing materials.
  • Take photos of the damaged item(s) and packing material.

Additional information may be requested through the process. If you need further assistance, please contact The UPS Store where you shipped the package. They can assist you.

Small Business Essentials

Everyone needs a helping hand every now and then. Sign up for our email program today and enjoy 15% off your next online print purchase.

I AM A BUSINESS OWNER
Yes No Confirmation
YOUR INFORMATION
We will never sell or pass your information on to third parties. Your information given here will only be used by The UPS Store's national email program. You must sign up to receive emails from your local center separately.

BY CLICKING SUBMIT, I AGREE TO RECEIVE NEWS AND OFFERS BY EMAIL FROM THE UPS STORE NATIONAL HEADQUARTERS

Submit

Retail locations are independently owned and operated by franchisees. Various offers may be available at certain participating locations only. Please contact your local The UPS Store retail location for more details. For more information on The UPS Store, Inc. Corp. Headquarters privacy practices, please consult the Privacy Policy.

Submit